"You may look at our name and feel like we are pretty bold to make this kind of statement about the service we offer. We prefer to think of ourselves as Disciplined and Determined rather than blatantly bold. The question could be asked of our Associates, 'do you always enjoy leaving the dinner table to respond to an On-the-scene assignment?' If they answered honestly, the most likely response would be 'no more than the next person'. However, the difference between us and 'the next person', is that we WILL respond to those assignments, and in a hurry. Sometimes those assignments require us to go directly to the hospital to meet with a family. We make use of that opportunity to build rapport, while gathering information. We strive to provide Personal Service with a positive outlook, even in the midst of less than comfortable situations. We're always ready to explore a Cash-Out settlement, in an attempt to settle your claims as quickly as possible, once responsibility has been determined.

We try to treat every assignment as if there's no tomorrow! We welcome everything, from Property Damage Appraisals involving Autos, Boats, Heavy Equipment, Motorcyles, and Homes, all the way to W/C Surveillance and Cargo Losses. Our Associate's have experience that ranges from a minimum of 3 years up to 20 plus. Our Multi-Line Associates have been hand-picked from a group of professionals. They have been personally interviewed and have agreed to commit to our work ethic guidelines. As Self-Employed Associates, they are Motivated to provide a higher level of customer service, than those on a 'guaranteed salary'. At the heart of their everyday claims investigations, is the underlying desire to provide Dependable, Proactive service that will result in continued good standing with Immediate Claims Service. In essence, we all have the potential to lose more than just one client's account if there is a prevailing attitude of indifference; therefore, we prefer to work with Like Minded Professionals.

At the moment we are currently providing service to Missouri and invite you to follow our progress by visiting our Interactive Intranet Website @ www.immediate.intranets.com. We welcome all comments and have prepared various polls to provide you with an opportunity to give your opinion on various topics. We also make use of this website to post interesting, and sometimes amusing photos, in the 'Picture of the Month' section located beneath the 'Announcement' heading.

Our service is available 24 hours a day, 7 days a week. If you should call 'after hours', with an assignment, you will still reach a 'live person'. If we are busy with another call, you may leave a message and we will return your call within 15 minutes or less. We have Centralized Loss Reporting and Invoicing, to simplify the assignment process requiring only one phone number for the entire State of Missouri. In a further attempt to simplify invoicing, we have prepared a Single, Nationwide Rate Structure. If you'd like a copy of our 2003 Rate Schedule, please send an e-mail to info@immediateclaims.com with your physical mailing address and we'll send you a packet. We are a growing group of Associates with big ambitions to eventually provide One-Stop-Nationwide-Shopping to the industry at large."

Timothy J. Berg
Immediate Claims Service L.L.C.
President/CEO